This error message indicates that your Katalon account has been registered but not yet verified.
Follow these steps to unblock your Katalon account:
- Go to katalon.com.
- Access your account by clicking the log in link at the upper right corner.
- In the sign-in screen, enter your registered e-mail and password.
- In the Katalon Platform homepage, click on the profile button in the upper right corner.
- Click on the View Profile link.
- In the new window displaying your profile details, click on the Verify Email button.
- A verification link is sent to your e-mail account. Follow the instructions in the e-mail.
- Once your account is verified, open Katalon Studio and it will reactivate.
Note: If activation still fails, wait for 5 minutes and try again.