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Version: legacy

Transfer Ownership

  • You must be the Owner of your Organization.

You may want to transfer ownership in the following circumstances:

  • When you want to change your current email address.
  • When you want to transfer your Organization to another member.

Transfer ownership to an existing member


Follow these steps:

  1. Sign in to Katalon TestOps.

  2. Go to Settings > User Management.

    The User Management page appears. You can see a list of active members in the Active Users section.

  3. Mouse over the member you want to select, then click on the Extension icon at the end of the row.

    extension icon click

  4. Select Transfer Owner Role.

    The Transfer Owner Role box pops up as below.

    transfer ownership popup

  5. Check the email address you want to transfer ownership to.

  6. Enter your account's password for authentication.

  7. Click on the red Transfer Owner Role button to finish.

    • You cannot undo this action.

You have transferred the Organization to the selected email address/member.

That member is now the Owner of your Organization. The new Owner has all privileges (including ownership transfering) in the Organization. See: Roles and permissions.

After transfering ownership, your role has automatically become the Admin role.

  • Transferring Organization ownership does not affect Team ownership. The previous Organization Owner maintains Owner permissions for the Teams they have created.

Transfer ownership to a new email address

As an Owner of an Organization, the email address you have registered with Katalon TestOps is bound to your TestOps Organization and becomes a unique ID. You cannot change this unique ID.

If you want to change your email address, follow these steps:

  1. Create a new account using your new email address.
  2. Send an invitation to join the Organization to the new email address. See: Invite users to join an Organization.
  3. Join the Organization as a new user. See: Join TestOps Organizations.
  4. Transfer ownership to the new email address. See: Transfer Ownership.
  5. Delete the old account. See: Remove existing users.