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Version: legacy

Network security errors

For users who are in a highly secured environment, you might encounter a situation where you fail to execute test scripts, integrate Katalon Studio, and/or access Katalon TestOps or TestCloud.

This is caused by your network access configurations.

To solve this issue, you need to contact your IT team to whitelist the following domains:
DomainsUsage
admin.katalon.comKatalon uses this domain for license and user management in an organization. From Katalon Studio version 8.2.5 onwards, you need to whitelist this domain for online license authentication.
store.katalon.comThis is the Katalon Store domain.

You need to whitelist this domain to load installed plugins from Katalon Store.

update.katalon.com

katalon.com

Katalon uses these domains to collect product usage and adoption, which helps us improve our products in the upcoming releases.
testops.katalon.io

<your-subdomain>.katalon.io

From Katalon Studio version 8.2.5 onwards, to access Katalon TestOps or enable Katalon Studio - TestOps integration, you need to whitelist the testops.katalon.io domain.

In case you have configured a TestOps subdomain, you also need to whitelist your subdomain URL.

katalon-test.s3-accelerate.amazonaws.comThis domain allows Katalon Studio to upload reports to Katalon TestOps.
download.katalon.comThis domain allows TestOps to work with TestOps agents.
https://raw.githubusercontent.com/katalon-studio/katalon-studio/master/releases.jsonThis domain allows TestOps to create test run types in Katalon Studio.
https://testcloud.katalon.com/This is the Katalon TestCloud domain. You need to whitelist this domain if you want to execute tests with the TestCloud environment.
analytics.katalon.comFor Katalon Studio below 8.2.5, you need to whitelist this domain for online license authentication. It is also used to access Katalon TestOps and enable Katalon Studio - TestOps integration.
  • tunnel-manager.katalon.com:443
  • tunnel-proxy-1.katalon.com:2345
  • tunnel-proxy-2.katalon.com:2345
You need to whitelist these domains to use TestCloud Tunnel.