Manage your billing settings

You can update billing settings including payment method, billing information and billing email recipients at any time.

Only the Organization Owner/Billing Managers can update billing settings for an Organization.

Edit a credit card information

You can change a payment method for your organization at any time. Currently, if you subscribe to Katalon licenses via Katalon Website and Admin, only credit cards are supported.

In Katalon Admin, you can save one card in each organization.

To edit a payment method:

  1. Log into Katalon Admin
  2. Select your Organization > Payment Method
  3. Click Update and enter another card’s details
  4. Click Save when you’re done

The newly added card is automatically added to other subscriptions for future payments.

Delete an existing credit card

Please note that this action cannot be undone. Once you have deleted the card, it will be permanently removed from your organization.

To delete an existing credit card:

  1. Go to Payment Method in a selected organization;
  2. Click Delete and confirm your action.

Add billing information to your receipts

To display additional information on your receipts:

  1. Log into Katalon Admin
  2. Select your Organization > Payment Method
  3. In the Billing Information view, click Update and enter the billing information
  4. Click Save

Set your billing email

Katalon sends invoices and other billing-related communication to the Organization Owners/Billing Managers by default and cc another one via email address. This feature will enable your team to send those emails to a person not belonging to the Organization. It is particularly helpful for an enterprise where the person in charge of billing does not need to be involved in Katalon Organization.

To add a cc email, click on Update button in Payment Method section, then fill in your email you want to cc the email with an invoice attached.