Katalon License Subscription

Katalon licenses are purchased and managed via Organizations in Katalon TestOps.

If you need further assistance with Katalon Pricing and Subscription, please contact our sales team via business@katalon.com.

There are four ways to subscribe to Katalon licenses:

  1. Katalon TestOps
  2. Katalon Website
  3. Get a Quote
  4. Purchase Order (PO)

After successfully subscribing to a Katalon license, please make sure to re-activate your Katalon account to begin using the purchased license.

Subscription Renewal

Your subscription will be automatically renewed on the specified day included in your Order Confirmation email. You will not be charged if you cancel your subscription prior to that day.

Upgrade Your Subscription

To upgrade your subscription:

  1. Log in to Katalon TestOps.
  2. Select your Organization > Subscription. Only the Owner and Billing Manager can access the Subscription view.
  3. Click Upgrade to modify the number of licenses or switch to annual billing.

Please be noted that you can only increase the total number of licenses purchased and upgrade from monthly to a yearly subscription, NOT vice versa.

  1. Make your payment.

Note: License upgrade does NOT require subscription cancellation. You'll receive a refund for the remaining credits of your subscription.

View and Cancel Your Subscription

  1. Log in to your account on Katalon Store.
  2. My Account > Orders to view your subscription's details.
  3. In the Status tab, you can view your order history or cancel the subscription.

Note: Subscription cancellation does NOT issue a refund. You still continue using the remaining subscription you have already purchased.

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