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Supported Jira field types

When creating a new Jira issue using Report Defect, it may fail if it contains unsupported field-types that are required fields.

Report Defect can't create the issue type in TestOps.

Katalon TestOps supports the following:

  • Single type:

    • string
    • number
    • date
    • datetime
    • user
    • option
    • issuetype
    • project
    • priority
  • Multiple type:

    • array (string)
    • array (option)

To resolve this, you can go to Jira and create your ticket there. Then, go back to TestOps to link that issue to the test result.