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Auto session renewal failure

Katalon Studio sessions are authenticated using refresh tokens that periodically expire for security reasons. When a refresh token expires, your session ends automatically, and you are required to relogin. This ensures account security and prevents unauthorized long-term access.

Cause

  • The refresh token used for maintaining your login session has expired.
  • Tokens have a limited lifetime, after which Katalon Studio invalidates them to enforce secure authentication.
  • This behavior is expected and ensures that credentials are revalidated periodically.

Remedy

  1. Acknowledge the Logout. Click Acknowledge on the Katalon Studio notification dialog.

    Auto session renewal failure
  2. When the Relogin dialog appears, you may select either Login with another account and enter new credentials, or Relogin with your current account.

    Login with another account
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