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Create and manage Org/sub-Org

This document shows you how to manage your organization in Katalon TestOps.

requirements

You must be assigned the Account Admin role to perform these actions.

Create an Organization or sub-Organization​

  1. Go to Admin Settings. You can find Admin Settings at the upper right corner of the page

  2. Click Org > Organization Management

  3. Click on + Create. Select Organization from the dropdown.

    Create org instructions

  4. Input the name you want.

  5. Under Parent Organization, select your Account to create a new Organization, or choose an existing Organization to create a sub-Organization.

  6. Click Create to finish.

    Create org box pop up

Rename an Organization​

  1. Go to Admin Settings. You can find Admin Settings at the upper right corner of the page

  2. Click Org > Organization Management

  3. Hover over an Organization's name. The Edit Name button (pencil icon) appears. Click on it.


Rename Organization
  1. Enter the new name and click on the check.

View an Organization's ID​

Your Organization ID is displayed in the organization directory, within the name column.

For example, in the image below, the Organization's ID of the first Organization is OG-4311XX.

View Organization ID

Delete an Organization​

Note
  • Only user with Account Admin role can delete an organization.
  • Some Organizations cannot be deleted:
    • The first (default) Organization created under an Account cannot be deleted. Its delete icon is disabled and shows the tooltip:
    • Any Organization that still contains sub-Organizations or Projects cannot be deleted until those items are removed or reassigned.

To delete an Organization:

  1. Go to Admin Settings.
  2. Click Org > Organization Management.
  3. On the Organization detail page, locate the Delete icon.
    • If the Organization is the default one, the delete icon is disabled and cannot be used.
  4. Katalon checks for dependencies:
    • If the organization contains any sub-organizations or projects, deletion is blocked and a message is shown. Click Acknowledge to close it.
    • If there are no sub-organizations or projects, a confirmation dialog appears.
  5. In the confirmation dialog, click Delete to proceed or Cancel to keep the organization.

Result​

The organization is soft-deleted and removed from the Organization list, while the deletion record is kept in audit logs.

Katalon records both successful deletions and failed deletion attempts for auditing purposes, including the user, the organization, and the time of the action.

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